97bd9 Privacy Policy

1 Scope of Information Collection

When you register on the 97bd9 platform and use our services, we may collect the following types of information from you. Each piece of information is collected for a specific purpose, and no unnecessary information is collected.

1.1 Directly Provided Information

• Full name and date of birth (for age verification, minimum 21 years)
• Email address and contact details
• Username and password chosen at account creation (stored in encrypted form)
• Documents required for identity verification (such as a copy of a national ID card or passport)
• Financial transaction details — bKash, Nagad, or Rocket account number (mobile number)

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and language settings
• Logs of your activity on the platform — login time, game sessions, betting history
• Information collected through cookies and similar technologies
• Transaction date, amount, and method

2 Purpose of Information Use

Collected information is used only for the following legitimate and necessary purposes. 97bd9 never sells your information to third parties or uses it in unauthorized ways.

• For account registration, verification, and management
• To process deposits, withdrawals, and other financial transactions
• To comply with KYC and Anti-Money Laundering (AML) regulations
• To ensure the security of your account and prevent fraud
• Customer support — to provide 24/7 live chat service in Bengali
• To send information about promotional offers, bonuses, and special events (only with your consent)
• To improve platform quality and enhance the user experience
• To monitor and apply responsible gaming guidelines
• To fulfill legal obligations and resolve disputes

3 Information Disclosure and Sharing

97bd9 generally does not disclose your personal information to third parties. However, information may be shared in the following limited and specific circumstances.

3.1 Service Provider Partners

We share necessary information with trusted payment processors (such as bKash, Nagad, Rocket) and security verification service providers. These partners are bound by strict confidentiality agreements and may only use the information to perform specific tasks.

3.2 Legal Requirements

In the case of a court order, a lawful request from a government or regulatory authority, or a legal obligation, 97bd9 may be required to provide relevant information. In such cases, we will always provide only the minimum information necessary.

3.3 Fraud and Scam Prevention

In the event of suspicious activity, fraud, or misuse of the platform, relevant information may be shared with investigative authorities.

4 Cookies Policy

The 97bd9 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the website.

4.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security — cannot be disabled
• Functional Cookies: To remember your preferences and settings
• Analytics Cookies: To monitor and improve platform usage

You can control cookies by changing your browser settings. However, please note that disabling certain cookies may cause some features of the platform to not work properly.

5 Data Security Measures

To ensure the security of your information, 97bd9 applies industry-standard technical and organizational security measures.

• 256-bit SSL encryption — all data transmissions are secured
• Secure server infrastructure and regular security audits
• Password encryption — no staff member can see your password
• Restricted access controls — only authorized staff can access necessary information
• Regular security testing and vulnerability assessments
• Rapid response plan in the event of a data breach

Transmitting data over the internet is not entirely without risk. However, we take state-of-the-art technical measures to protect your information and continuously work to improve security standards.

6 User Rights

As a user of the 97bd9 platform, you have the following rights over your own personal information.

6.1 Right to Know

You may ask at any time to find out what information we have collected about you and how it is being used. To make this request, contact our customer support team.

6.2 Right to Correction

If any information stored in your account is incomplete or incorrect, you may request that it be corrected. We will action this correction within a reasonable time.

6.3 Right to Withdraw Marketing Consent

If you no longer wish to receive promotional emails or messages, you may withdraw your consent at any time. Notify our support team or use the unsubscribe link in any email.

6.4 Account Closure Request

You may request to close your 97bd9 account. However, some information may need to be retained for a specified period for legal, regulatory, or fraud prevention reasons.

7 Data Retention Period

97bd9 retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active account data — retained for as long as the account remains active
• Transaction records — retained for a minimum of five years in accordance with financial regulations
• KYC documents — retained for a specified period after account closure as required by law
• Customer support messages and communication history — for a reasonable period after the issue is resolved
• Security logs — for a specified period as needed for fraud investigations

Once the retention period has ended, data is securely deleted or anonymized.

8 Minors and Age Verification

The 97bd9 platform is strictly for those aged 21 or older. We do not intentionally collect any information from minors.

All users are required to declare their age at registration, and date of birth is confirmed through the identity verification process. If we learn that a person created an account while under the age of 21, that account will be closed immediately and the associated information will be deleted.

If parents believe their child is using this platform, please contact our customer support.

9 International Data Transfers

97bd9 provides services to the Bangladesh market. However, due to technical infrastructure requirements, some data may be processed on international servers.

In the case of such transfers, we ensure that the receiving party follows data protection standards as high as our own, and that the relevant data protection laws and regulations are followed. We take all reasonable steps necessary to protect your information.

10 Third-Party Links and Services

The 97bd9 platform may contain links to third-party websites or services. These external sites have their own privacy policies and are outside our control.

Payment service providers such as bKash, Nagad, and Rocket have their own privacy policies. When using these platforms, their own policies will apply. 97bd9 is not responsible for the data protection practices of third parties.

11 Changes to the Policy

97bd9 may update this Privacy Policy from time to time. This policy may be changed due to business changes, the addition of new services, or legal requirements.

For significant changes, we will notify you by email or through a notice on the platform. Continuing to use the platform after a change means you are accepting the updated policy. We therefore recommend visiting this page periodically.

The date of the most recent update will always be noted at the top of this policy.